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Shipping Info

DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?

Yes - we ship WORLDWIDE. We offer customers free US shipping on orders over $75. Standard shipping cost to the US is $4.95.

We also offer customers free international shipping on orders over $100. Standard international shipping cost is $7.95.

WHERE DO YOU SHIP FROM?

Celeste Jewel partners with vendors and artisans across the US, allowing us to provide you an exquisite collection of jewelry products at a quality you can't beat, for the prices you can afford. All products are shipped from our US warehouse. 

WHAT ARE YOUR SHIPPING AND PROCESSING TIMES?

Upon receiving your order, it normally takes one to two business days to process before shipping. For our custom jewelry, it can take up to five business days to process the order. 

Shipping time varies by location. Delivery time for US orders is estimated at 4-7 business days. Delivery time for international orders is 1-3 weeks from date of dispatch. 

For custom jewelry orders, shipping to the US usually takes 2-5 business days to arrive. International orders can take anywhere from 4-12 business days to arrive, depending on location. These timeframes are typical, and sometimes local carrier issues may mean your item arrives slightly later than this.

Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit. 

WILL I RECEIVE A TRACKING NUMBER?

When your items are shipped out, you will receive a notification from us via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll help you out! 

UNEXPECTED DELAYS

In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation. 

We want your experience to be as smooth and upfront - just the way we like it.